Portfolio

Riverbend Community Health – Community Healthcare (62 employees) Challenge: Manager inconsistency and disengagement following rapid growth. Approach: Diagnostics, manager coaching, conflict facilitation, ER SOPs. Outcomes: Improved leadership consistency and psychological safety.

Northline Operations Group Industry – Professional Services (75 employees) Challenge: Rapid scale with unclear accountability and escalation. Approach: ER diagnostics, decision trees, leadership coaching, SOP development. Outcomes: Reduced leadership reactivity, improved consistency, fewer repeat conflicts.

Horizon Youth Services – Nonprofit (48 employees) Challenge: Burnout and conflict avoidance. Approach: Psychological safety diagnostics, coaching, mediation. Outcomes: Reduced burnout and improved trust.

Examples shown are illustrative and representative in nature.